Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) Items that have been used or previously installed may not be eligible for return. Please call to check. 800-447-0591.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping

Due to the number of international shipments never making it to their destination, we regret that we are no longer comfortable offering an international shipping option.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Most orders ship same day, however, we ship Monday - Friday only.

Free shipping information:

Free shipping advertised on our website does not apply to all items and is only to the 48 contiguous United States. Most items do ship free to United States addresses. Items weighing up to 13 oz. will usually ship via USPS First Class Mail. All others will ship via USPS Priority Mail or UPS Ground at our discretion.

Tax Information

We must by law collect sales taxes for all orders shipped to New York addresses. New York State requires that we charge sales taxes not only on the product, but also on any shipping charges if there are any.