Posted by Hope Tucker on June 07, 2011
Please note that our security settings require an EXACT MATCH for the billing address for the credit card you are paying with. If your credit card is declining, please check the billing information you have provided. It must match the address on your credit card bill exactly. If you have moved but have not changed the address on file with your credit card company, then enter your old address as your billing address. You will be given the opportunity later in the check out process to provide a different shipping address. This is for your protection and ours.
Please note: We reserve the right not to ship any orders that ship to an address other than the billing address without verbal confirmation of the order. Many fraudulent orders have the right billing address and drop ship to a fraudulent location. If we suspect this is the case, we will call to confirm the order. If we can not verbally confirm the order, the order will be credited and not shipped.
Our security settings demand an exact match for billing name, address, phone number, card number, card expiration date, and security code.